Shipping policy

Please allow 1-2 business days to process and ship your order assuming your items are in stock and depending on any customizations. We ship directly from the Nomie warehouse in Thousand Oaks, California. Please allow USPS an additional 3-7 business days for delivery after we ship your order. You will receive an automated email with your tracking information. Once an order is picked up by the carrier we are no longer in control of transit times and we are unable to replace missing or stolen packages. Should a package go missing, please reach out to your local USPS, and provide them with your tracking information to file a claim. 

***Please Note: Nomie is not responsible for lost or stolen packages. 

International Orders

For all international orders, we ship via DHL Express - rates are calculated at checkout based on weight. To choose DHL Express, please select this option as you check out online for best-in-class service.

*** Please Note: We do not accept returns on international orders. If your order arrived damaged or defective, please contact us at info@thenomie.com

Due to COVID -19 shipping carriers are experiencing extended delays. While we cannot control the delivery times once shipped from our department, we can assure you we will do our best to see all orders processed and picked up for delivery in the timeliest fashion.